Polycom RealPresence Desktop

Polycom RealPresence Desktop for Windows and AppleĀ® Mac OS X is a powerful, enterprise-grade collaboration app that extends video communications beyond the typical conference room setting to mobile professionals. RealPresence Desktop combines quality, power and ease-of-use with industry-leading interoperability, and security that is both cost effective, and highly scalable.

When powered by the Polycom RealPresence Platform, customers can extend the value through an enterprise-class video software solution delivers the required app management, interoperability, scalability, resiliency, multi-point and lifelike quality that users and IT managers demand.

Using Polycom RealPresence Desktop, you can:

  • Share the industry's highest-quality audio, video, and content though standards-based protocols
  • Automatically connect to room-based systems to control calls and share content without ever reaching for a cable or remote
  • Quickly search existing corporate directories for ease-of-dialing and connect to other desktops, mobile, conference rooms, or immersive telepresence environments
  • Protect call quality through Polycom Constant Clarity technology, which provides Internet users with a premium experience

If you need help using RealPresence Desktop, please download the pdf file here.

Rates:

Desktop Client Annual Support - $10 per client per month


Includes: Client registration to connect to the JH infrastructure and directory service, end user application support for 1-year available during normal business hours (M-F, 8:30-5pm). After hours support will be handled by the help desk and replied to next business day. All network outages will be handled using the current help desk priority system.

Polycom RPD+ (RPD Client and Virtual Meeting Room Bridge) Annual Support - $60 per month


Includes: Client and registration to connect to the JH infrastructure and directory service, end user application support for 1-year. One VMR includes 24/7 access availability for dial-in, IP/ISDN, or phone calls with up to 5 video or audio participant connections per meeting. Live call and content sharing support for connection issues available during normal business hours (M-F, 8:30-5pm). After hours support can be reached at 443-240-3945. All network outages will be handled using the current help desk priority system. Please note that only one call can occur in a meeting room at a time - concurrent calls are not permitted.

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