At Johns Hopkins, a range of tools are available across the spectrum described above. While this document highlights the technologies in high use at Hopkins, there is a large marketplace of audioconferencing and webconferencing products and services. Hopkins users are not restricted to using only these tools.
Audio and Web Conferencing
The webconferencing tools below allow connection on a PC or Mac through a web browser and Internet connection. End users will need a webcam for video and microphone and headset installed on their computer to take full advantage of features. Audioconferencing over regular phone lines can work with these tools. Each webconferencing product has its own interface and takes some level of training and use to understand. These tools are intended for use by individuals sitting at a PC.
Johns Hopkins Instant Messaging (JHIM) offers a secure, internal Instant Messaging solution that can be used to collaborate among people within the Johns Hopkins community. JHIM uses Microsoft Lync 2013 and offers advanced capabilities beyond text-based IM including voice, video, and application sharing. More information on Microsoft Lync is available here. Please note: in order to use JHIM, you must request an account. All employees at Hopkins and its affiliated institutions are provisioned with a Lync account by default.
Johns Hopkins has close to 200 room-based systems located at various campuses. Room-based videoconferencing systems provide the highest quality video and audio and allows for multiple people to participate from one location. The room-based systems at Hopkins can also dial out to locations outside of the Hopkins network, either directly or through the bridges on the Hopkins network. Content can be shared to remote participants either through a hard-wired connection to the system or wirelessly by using Polycom People+Content IP.
The bridge is supported through (ISVC) Integration Services Video and Collaboration. It currently supports ISDN videoconference connections and IP videoconference connections and non-standards based connections such as Lync. Systems under an active JH support contact can schedule calls using our online scheduling form @ http://cds.johnshopkins.edu/ncscheduler/ at no additional charge. Live VNOC call support is also available to all active JH support contract holders M-F between 8:30-5pm @ 667-208-6100, during all other hours please use the on-call number @ 443-240-3945.
Use of the bridge and support for non-contract holders will be billed on the per incident rate of $150 per hour for support and $1.50 per minute for bridge connectivity per end point.